Shipping and Delivery

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All items offered on Wayrumble are made-to-order.  This means that when you place your order, we print that item(s) just for you, one at a time for the best quality!

We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.

Shipping carrier: USPS, DHL, EMS, Local Post...

SHIPPING & HANDLING

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. 

Production time: 3-5 business days

Standard shipping time: 7-15 business days
Express shipping time: 2-3 business days (not include production time)

Please note:

1. Pillow products: only available in US.
2. Canvas: These packages cannot be delivered to a PO box.
3. When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.

ORDER TRACKING

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system. 

If you do not receive either a confirmation email or a tracking link, please re-check your email, including your SPAM/JUNK box for any missing order notifications.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If you did not receive your package but get notification that your package has been delivered successfully (with proof of deliver from carrier), please ask your family members or neighbors to see if they have received your package in your place. Next Please call your local post office or UPS to ask them about the package. After that, please let us know what your local post office or UPS say regarding your package.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.

INCORRECT ADDRESS

• If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. 
  
• We are not responsible if your order gets delivered to the wrong address or returned to sender. The returned orders will be donated to charities and will not be returned to our warehouse. Before reaching out to our customer support, please check your given shipping address first.
  
• For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order
• If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

THE PACKAGE IS MARKED AS DELIVERED BUT CUSTOMERS HAVE NOT RECEIVED IT

The tracking system shows that the package was delivered to its destination, but the buyer claims they did not receive the package.

We do not offer refunds or reprints for orders marked as delivered. Customers can contact their carrier (i.e, USPS/ UPS, DHL, etc.) for exact details on the delivery, including GPS location. 

Then customers can get back to us with written or recoded confirmation that the package is lost from the carrier, we will act accordingly to the customers' best interest.

SHIPPING PRICE

Shipping prices vary for different sipping zone.

US Zone (49 of 62 states)

Shipping weight (kg)	Standard shipping price (USD)
0kg–0.49kg	$4.99
0.5kg–0.79kg	$6.99
0.8kg–0.99kg	$9.99
1kg–1.39kg	$12.99
1.4kg–1.49kg	$13.99
1.5kg–1.59kg	$14.99
1.6kg–1.99kg	$16.99
2kg–2.59kg	$22.99
2.6kg–3.29kg	$29.99
3.3kg–3.69kg	$33.99
3.7kg–4.29kg	$36.99
4.3kg–4.59kg	$39.99
4.6kg–4.99kg	$42.99
5kg–6.39kg	$49.99
6.4kg–7.99kg	$59.99
8kg–10.99kg	$95.99
11kg–13.99kg	$119.99
14kg–16.99kg	$142.99
17kg–19.99kg	$164.99
20kg–23.99kg	$199.99
24kg–28.99kg	$269.99
29kg–39.99kg	$329.99
40kg–49.99kg	$399.99
50kg–59.99kg	$459.99

 

 US Zone (Alaska, Hawaii, Puerto Rico) 

Shipping weight (kg)	Standard shipping price (USD)
0kg–0.49kg	$6.99
0.5kg–0.79kg	$8.99
0.8kg–0.99kg	$13.99
1kg–1.39kg	$15.99
1.4kg–1.49kg	$17.99
1.5kg–1.59kg	$20.99
1.6kg–1.99kg	$22.99
2kg–2.59kg	$27.99
2.6kg–3.29kg	$34.99
3.3kg–3.69kg	$37.99
3.7kg–4.29kg	$45.99
4.3kg–4.59kg	$49.99
4.6kg–4.99kg	$59.99
5kg–6.39kg	$67.99
6.4kg–7.99kg	$79.99
8kg–10.99kg	$109.99
11kg–13.99kg	$135.99
14kg–16.99kg	$175.99
17kg–19.99kg	$209.99
20kg–23.99kg	$254.99
24kg–28.99kg	$349.99
29kg–39.99kg	$449.99
40kg–49.99kg	$599.99
50kg–59.99kg	$649.99

 

United Kingdom and Australia 

Shipping weight (kg)	Standard shipping price (USD)
0kg–0.49kg	$9.99
0.5kg–0.79kg	$12.99
0.8kg–0.99kg	$23.99
1kg–1.39kg	$25.99
1.4kg–1.49kg	$27.99
1.5kg–1.59kg	$28.99
1.6kg–1.99kg	$36.99
2kg–2.59kg	$42.99
2.6kg–3.29kg	$46.99
3.3kg–3.69kg	$55.99
3.7kg–4.29kg	$59.99
4.3kg–4.59kg	$63.99
4.6kg–4.99kg	$69.99
5kg–6.39kg	$89.99
6.4kg–7.99kg	$99.99
8kg–10.99kg	$117.99
11kg–13.99kg	$145.99
14kg–16.99kg	$189.99
17kg–19.99kg	$279.99
20kg–23.99kg	$299.99
24kg–28.99kg	$399.99
29kg–39.99kg	$499.99
40kg–49.99kg	$649.99
50kg–59.99kg	$699.99